HC Deb 06 November 2002 vol 392 cc310-1W
Annabelle Ewing

To ask the Secretary of State for Work and Pensions if he will list the benefit claims forms that referred claimants to the Citizens Advice Bureaux Service for assistance and advice in their completion as at 30th September; what percentage of documents issued referred benefits claimants to Citizens Advice Bureaux(a) in 2001 and (b) up to 30th September; and what discussions the Government has had with the National Association of Citizens Advice Bureaux in respect of the inclusion of such references to advice. [76540]

Malcolm Wicks

[holding answer 23 October 2002]: In accordance with the expressed wishes of the National Association of Citizens Advice Bureaux, the Department routinely advises customers on its claim forms and other written information products that they may seek further advice from sources such as their local Citizens Advice Bureau.

The majority of our claim packs, covering most major benefits, include reference to the advice available from local Citizens Advice Bureau. We have recently confirmed with the National Association of Citizens Advice Bureaux that it is still their wish that we should do so. The purpose of the reference to local Citizen's Advice Bureaux is to make customers aware of the availability of their independent advisory services.

A list of the Department's Claim Packs that include such references is set out below.

  • Attendance Allowance
  • DS2
  • DS2A
  • DS1140—changes
  • DS263—reclaim
  • Child Benefit
  • CH2
  • Disability Living Allowance
  • (Adult)
  • DLA1
  • DLA1A
  • DLA434—changes
  • DLA580—reclaim
  • DLA581— reclaim
  • DLA582—reclaim
  • (Child)
  • DLA1
  • DLA1A
  • DLA434—changes
  • DLA58O—reclaim
  • DLA581—reclaim
  • DLA582—reclaim
  • Guardian's Allowance
  • BG1
  • Invalid Care Allowance
  • DS700
  • Incapacity Benefit
  • SC1
  • SSP1
  • Income Support
  • Al
  • Industrial Injuries
  • B1100-OA
  • B1100-OD
  • B1100-A
  • B1100-B
  • B1100-C
  • B1100-E
  • B1100-PN
  • Jobseeker's Allowance
  • JSA2 review claim pack
  • Severe Disablement Allowance
  • SDA1
  • Social Fund
  • SF100 Maternity Payment
  • SF300 Community Care Grant
  • SF500 Budgeting Loan

Forward to