§ Mr. Andrew TurnerTo ask the Chancellor of the Exchequer what law enforcement agencies and prosecuting authorities designated with legislation there are within the responsibility of his Department; and what complaints procedure is available for each. [57124]
§ Ruth KellyThe Inland Revenue and the Department of Customs and Excise. Each of these Departments has a three-tier complaints procedure governed by a Code of Practice, the third tier being an independent adjudicator. Complainants also have the right to complain, via an MP, to the Parliamentary Commissioner for Administration.