HC Deb 26 March 2002 vol 382 c1011W
Mr. Colin Breed

To ask the Secretary of State for Work and Pensions, how many people were in receipt of income related benefits in each of the last 12 years; and

Child Benefit Centre operational targets 2002–03
Area 2002–30 Target
Child Benefit claims processing 95 per cent. completed in 36 days
Child Benefit claims accuracy 98 per cent.
Child Benefit change of circumstances 95 per cent. completed in 14 days
Child Benefit change of circumstances accuracy 96.5 per cent.
Guardians Allowance claims processing 95 per cent. completed in 80 days
Teleservice—proportion of available calls answered 90 per cent.
Appeals processed 92 per cent. completed in 90 days