§ Mr. WatersonTo ask the Secretary of State for Trade and Industry what targets have been set for the Insolvency Service's hotline for 2002–03. [42062]
§ Miss Melanie JohnsonThere are no targets set for the hotline as regards the number of calls or cases it has to deal with, as it is not possible to predict the number of calls it receives.
§ Mr. WatersonTo ask the Secretary of State for Trade and Industry what the level of staff turnover was in the(a) Insolvency Service and (b) Hotline team in each year since 1997 (i) including and (ii) excluding temporary staff. [42069]
§ Miss Melanie JohnsonThe turnover of staff employed by the Insolvency Service in each of the calendar years 1997–2001 was as follows: 79W
Percentage All staff 1997 13.9 1998 11.9 1999 12.8 2000 11.6 2001 13.8 Since the inception of the Hotline in January 1998 only two people have left the team; one on promotion in 1999 and one on maternity leave in 2000.