§ Dr. FoxTo ask the Secretary of State for Health what formal procedures are available for patients who wish to record a complaint about the quality of care and treatment they have received in hospital. [61451]
§ Mr. LammyPatients, or someone on their behalf with their consent, can complain about the service or treatment they have received from the NHS using the NHS complaints procedure. The health service ombudsman can investigate complaints where the NHS complaints procedure has not successfully resolved the complainants concerns.