§ Mr. HendrickTo ask the Secretary of State for Trade and Industry if she will make a statement on the recent quinquennial review of the National Association of Citizen's Advice Bureaux. [72972]
§ Miss Melanie JohnsonThe review, which started in January 2002, was recently completed and the subsequent report produced by our consultants was extremely positive about both NACAB and the CAB Service. The report concluded that NACAB is an organisation that represents significant value for money, has made real improvements in its governance and organisation since the last review and is making a very useful contribution in terms of the modernisation and e-Government agendas.
The review demonstrates that, in all areas, both NACAB and the CAB Service make a significant and positive contribution, to individuals and Government at both a local and national level, are performing well and the report gives some useful examples of this.
I am arranging for a comprehensive summary of the report, its findings and recommendations to be made available on the DTI website. Copies of the full report will be placed in the Libraries of the House.