HC Deb 23 July 2002 vol 389 cc1035-6W
Dr. Cable

To ask the Secretary of State for Work and Pensions what pilot schemes he will run to ensure that information and procedures given to benefit recipients will have been fully tested prior to the April 2003 deadline; and if he will make a statement. [70556]

Mr. McCartney

There will be a phased introduction of different benefit types and customer volumes. This is aimed at reducing risk and operational complexity during the early part of the conversion period and will also be a way to test conversion processes and the information to he given to customers to ensure that it meets their needs.

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