§ Mr. BercowTo ask the Secretary of State for Wales what the(a) cost and (b) saving has been from the Department's pursuit of service delivery agreement targets in each year since they were introduced. [61639]
§ Mr. Paul MurphyThe Department's service delivery agreement was published in November 2000. It sets out the Department's agreed strategy for delivering its objectives and the necessary internal procedures to achieve the best value for money. It is not possible to measure in a quantifiable and meaningful way(a) costs or (b) savings to the Department from pursuing service delivery agreement targets.