§ Mr. Don FosterTo ask the Secretary of State for Transport what recent changes(a) have taken place and (b) are planned relating to (i) the organisation of the Highways Agency and (ii) the Highways Agency website; and if he will make a statement. [707481
§ Mr. JamiesonThe information is as follows:
- (a)(i) In 2001 the Highways Agency established the Operations, Network Strategy and Corporate Directorates as part of an internal reorganisation, primarily to help improve its focus on delivering operational services.
- (a) (ii) As part of that reorganisation the Highways Agency is currently migrating some staff and functions from London, increasing its regional presence so that most of the Agency's staff and functions are located close to its customers.
- (b) (i) The Highways Agency's website was redesigned in April 2002. The changes were made to enable the website to better meet its key customers' requirements and make the website generally more accessible.
- (b) (ii) The Highways Agency's website will continue to evolve to improve the supply of information about the Highways Agency's network and developments.