HC Deb 12 July 2002 vol 388 c1240W
Tony Wright

To ask the Minister for the Cabinet Office if he will list those targets which apply across Government and which are not contained in individual Departments' public service agreements. [64608]

Mr. Alexander

The Cabinet Office is responsible for the following such targets.

Targets which apply across government have been incorporated into its own Public Service Agreement (PSA) and across Departments through the guidance on Service Delivery Agreements (SDAs) which underpin PSAs. Examples include targets on:

  • electronic delivery;
  • handling correspondence promptly;

Civil Service Reform including diversity, interchange, sickness absence and other aspects of managing people.

Departmental PSAs/SDAs and related guidance are available on the HM Treasury website.

An area which is not currently included in PSA/SDAs is the National Learning Targets for 2002 which were adopted by the Civil Service in 1999:

50 per cent of adults to have at least a "level 3" qualification (roughly equivalent to 2 A-levels);

28 per cent of adults to have at least a "level 4" qualification (roughly equivalent to a first degree).

These are monitored separately by the Civil Service Corporate Management and Reform group within Cabinet Office.

Forward to