Tax Offices (Hansard, 9 July 2002)

HC Deb 09 July 2002 vol 388 c866W 866W

§ Chris Grayling
To ask the Chancellor of the Exchequer for what reason tax offices do not offer e-mail contact points. [68370]

§ Dawn Primarolo
Most tax offices do not offer e-mail contact points but as part of an external e-mail trial., 10 Inland Revenue offices are offering e-mail contacts to customers.
The trial findings will be used to inform the Department's strategic solution for improving electronic customer contact.