§ Mr. RandallTo ask the Secretary of State for International Development what her policy is on using 0870 telephone numbers for inquiries by the public to the Department and its agencies. [66193]
§ Clare ShortThe Department for International Development does not have a general policy on the use of 0870 telephone numbers for inquiries by the public. Instead, and in line with promoting the widest possible access to its Public Enquiry Point, DFID provides an 0845 number for UK callers.
The cost range for callers using the 0845 number is 3.95p (peak) to 1p (weekends), compared with 7.91p (peak) to 2p (weekends) for an 0870 number.