HM Land Registry

HC Deb 22 January 2002 vol 378 cc800-1W

Mr. Lidington

To ask the Parliamentary Secretary, Lord Chancellor's Department when the Chief Executive of HM Land Registry will reply to the letter of 24 November 2001 from Dr. and Mrs. Pim about case reference 700/01/202[29374]

Mr. Wills

Correspondence about individual land registration cases is a matter for the Chief Land Registrar. The Land Registry's target for responding to letters connected with a complaint is five working days. In the current financial year to December 2001, it met this target in 92 per cent. of cases. I understand that, owing to an administrative error, Dr. and Mrs. Pim's letter was regrettably mislaid in the Land Registry and a reply was not sent within the target time. I also understand that the Chief Land Registrar wrote to Dr. and Mrs. Pim on 18 January to apologise for the delay in writing to them and to give them the information they required.