§ Mr. LukeTo ask the Secretary of State for Culture, Media and Sport what performance targets were set for the Royal Parks Agency for 2001–02.[26901]
§ Dr. HowellsThe following performance targets were set for the Royal Parks Agency for 2000–01
Financial and EfficiencyTo increase income by 10 per cent. from the 2000–01 level, from all sources except recharges and VAT refunds.Stay within the revised running costs allocation.Seek to bring the hourly cost of a Royal Parks Police Constable on duty in line with the recommendation in the Speed Report.Visitor satisfaction Achieve an overall quality rating of 89 per cent. from visitors to the parks. The minimum rating for any one park should be no lower than 85 per cent., compared with 83 per cent. in 2000–01.Fabric Achieve an average rating from visitors of at least 89 per cent. on cleanliness in the parks. The minimum rating for a park should be no lower than 85 per cent.Maintain an average score of 89 per cent. for soft landscape presentation, compared with a score of 88 per cent. in 2000–01. The minimum score for a park should be no lower than 85 per cent. compared to 82 per cent. in 2000–01.Re-appraise maintenance priorities, and set annual targets and meaningful indicators for reducing the backlog of works and maintenance.