HC Deb 26 February 2002 vol 380 c1211W
Mr. Cousins

To ask the Chancellor of the Exchequer how many(a) complaints he has received and (b) errors he has detected in connection with the Inland Revenue's electronic lodgement service in each year since it began; and in how many cases each year breaches of security have been established. [37829]

Dawn Primarolo

The information is as follows:(a) The Chancellor of the Exchequer has received one complaint in connection with the Inland Revenue's Electronic Lodgement Service. This was in the tax year 2000–01.

(b) The Inland Revenue is constantly reviewing, updating and improving the Electronic Lodgement Service following feedback from customers, software developers and Inland Revenue staff. The Inland Revenue is not aware of any instances where tax return information has been recorded against the wrong taxpayer.

(b) The Inland Revenue takes security very seriously. All possible security measures are taken to ensure the Electronic Lodgement Service is secure. It is also constantly monitored for any potential security breaches. The Inland Revenue has no reported incidents of unauthorised access to the Electronic Lodgement Service.

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