HC Deb 25 February 2002 vol 380 c942W
Ms Shipley

To ask the Secretary of State for Health if he will make a statement on 24-hour community services care. [23700]

Jacqui Smith

People's needs can arise at any time and we expect councils with social services responsibilities to have arrangements in place to enable them to respond appropriately and promptly.

A recent report "Out Of Hours" from the social services inspectorate recommends councils should review their out of hours services. The report gives a range of good practice examples.

In addition, the Care Direct helpline, which is currently being piloted, will provide information and practical help for older people around the clock, and the NHS Plan announced our commitment to establish crisis resolution teams which can be accessed 24 hours a day by those with specialist mental health needs. The provision of intermediate care should include a rapid response service, available out of hours, to ensure people may remain independent at home.