§ Mr. OatenTo ask the Parliamentary Secretary, Lord Chancellor's Department what systems are in place to monitor the work of contact centres. [39369]
§ Ms Rosie WintertonChild contact centres are run by the voluntary sector. Many contact centres are affiliated to other organisations, principally the National Association of Child Contact Centres (NACCC). The Lord Chancellor's Department is working with NACCC and other key organisations in this field, to develop national definitions of contact and more consistent and safer referral processes. The Department provided grant-in-aid funding during 2000–01 and 2001–02 to assist these organisations in developing their respective models of contact. The Government are also currently considering as a matter of priority the recent recommendations on contact centres made by the Children's Act Sub-Committee, of the Lord Chancellors Advisory Board on Family Law, in its report "Making Contact Work" published on 8 February 2002.
§ Mr. OatenTo ask the Parliamentary Secretary, Lord Chancellor's Department what training is given to staff running contact centres. [39370]
§ Ms Rosie WintertonChild contact centres are run by the voluntary sector. Many contact centres are affiliated to and trained by other organisations, principally the National Association of Child Contact Centres (NACCC). The Lord Chancellor's Department is working with NACCC, and other key organisations in this field, to develop more consistent and safer referral processes which includes training of staff. The Department provide grant-in-aid funding during 2000–01 and 2001–02 to assist these organisations in developing their respective models of contact which included training packages. The Government are also currently considering as a matter of priority the recent recommendations on contact centres made by the Children's Act Sub-Committee, of the Lord Chancellor's Advisory Board on Family Law, in its report "Making Contact Work" published on 8 February 2002.