§ Mr. BercowTo ask the Solicitor-General which of the services of her Department have not been reviewed under the Better Quality Services Initiative; and when they will be reviewed. [50318]
§ The Solicitor-General[holding answer 18 April 2002]: The CPSS has given a commitment in its current strategic plan to review 60 per cent. of its services by 2004. This target is still on course to be achieved. The CPS has recently undergone a period of significant organizational change and, in the light of this change, is currently evaluating its future approach to the Better Quality Services Initiative.
The legal services provided by the Treasury Solicitor's Department Agency have not been subject to review under the Better Quality Services Initiative. They were, however, subject to an executive agency Quinquennial Review during 2001 which looked at how those services could be better delivered. The main recommendations of the Review were accepted by the Attorney General and are now being implemented.
The Serious Fraud Office does not provide services to the public within the terms of the Better Quality Services Initiative. However, it does actively manage its business processes and continually seeks to deliver efficiency gains across all its outputs. As an example, last year the office undertook a fundamental review of pay and reward structures and introduced pay progression and fluid grading.