Inland Revenue (Hansard, 17 April 2002)

§ Mr. Bercow

To ask the Chancellor of the Exchequer (1) if the target for the percentage of days on which all cheques of £100,000 or more are banked on the day of receipt by the Accounts Offices of the Inland Revenue was met in 2000–01; [49049]

(2) if the target for the number of inquiries taken up in relation to individuals, as referred to on page 13 of the Inland Revenue's report 2001, was met in 2000–01; [49055]

(3) what recent assessment he has made of whether the PSA target for the Inland Revenue to have identified annual savings of at least £5 million per year on estate spending by 31 March was met; [49087]

(4) how much assessed and self-assessed tax was overdue for over three months in 2000–01; [49063]

(5) what percentage of (a) assessed and (b) self-assessed tax due was collected in 2000–01; [49059]

(6) if the target for the percentage of Inland Revenue inquiry centre callers without appointments attended to within 15 minutes was met in 2000–01; [49091]

(7) if the PSA target for the Inland Revenue to further the electronic procurement programme has now been met; [49045]

(8) what assessment he has made of the performance of the Inland Revenue against its Public Service Agreement target to ensure the effective transfer of staff from the Benefits Agency to deal with the extra claims for tax credits arising from the introduction of the working families tax credit and the disabled person's tax credit; [49067]

(9) if the target for the percentage of self-assessed cases dealt with accurately by the Inland Revenue was met in 2000–01; [49051]

(10) if the targets for the percentages of notifications of National Insurance contributions recorded by (a) 31 December and (b) 31 March, as referred to on page 14 of the Inland Revenue's 2001 report, were met in 2000–01; [49057]

(11) what recent assessment he has made of whether the PSA target for the Inland Revenue to review at least 60 per cent. of its services by value by March was met; [49089]

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(12) what the meaning is of the performance indicator Quality-% score on page 13 of the Inland Revenue's 2001 report; [49061]

(13) if the target for the percentage of repayment claims in Inland Revenue offices processed within 20 working days was met in 2000–01; [49093]

(14) what recent assessment he has made of whether the PSA target for the Inland Revenue to deliver cumulative efficiency savings of at least 10 per cent. of the 2001–02 Departmental expenditure limit by 31 March was met; [49085]

(15) if the target for the percentage of compliance inquiries/reviews worked to a satisfactory or better standard, referred to on page 13 of the Inland Revenue's 2001 report, was met in 2000–01; [49053]

(16) if the target for the percentage of non self-assessed schedule E work dealt with accurately by the Inland Revenue was met in 2000–01; [49050]

(17) if the target for the number of reviews taken up in relation to employers, as referred to on page 14 of the Inland Revenue's 2001 report, was met in 2000–01; [49056]

(18) what recent assessment he has made of whether the PSA target for the Inland Revenue to increase the availability of electronic communications between taxpayers and the Department to at least 30 per cent. of potential dealings by 31 March was met; [49088]

(19) what the target was for reduced sickness absence in the Inland Revenue in 2000–01; and if it was met; [49064]

(20) if he will make a statement on the PAYE in year weighted target for percentage employer payments as referred to on page 13 of the Inland Revenue report for 2001; [49060]

(21) if the target for the percentage of calls answered at Inland Revenue switchboards within 30 seconds was met in 2000–01; [49092]

(22) what recent assessment he has made of whether the PSA target for the Inland Revenue to reduce staff sickness absence by 2003 will be met; [49084]

(23) if the PSA target for the Inland Revenue to increase the proportion of key designated procurement postholders with or working towards, a graduate level procurement qualification has now been met; [49046]

(24) if the target for the percentage of self-assessed tax returns received by 31 January 2001 was met; [49052]

(25) if the target for decisions in five working days on completed applications for working families tax credit was met in 2000–01; [49058]

(26) if the target for the percentage of post fully dealt with within 15 working days by the Inland Revenue was met in 2000–01; [49090]

(27) if the PSA target for the Inland Revenue's prompt payment of undisputed in voices has been met; [49044]

(28) if the target for the number of inquiries taken up in relation to companies, as referred to on page 13 of the Inland Revenue's 2001 report, was met in 2000–01; [49054]

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(29) what recent assessment he has made of whether the PSA target for the Inland Revenue to achieve a roll out of at least 50 per cent. of the call centre strategy contained in the overall agreed programmes by 31 March was met; [49086]

(30) if the target for the percentage of days on which 99 per cent. or more of all cheques are banked on the day of receipt by the Accounts Offices of the Inland Revenue was met in 2000–01. [49048]