§ Mr. ToddTo ask the Secretary of State for Trade and Industry, pursuant to the answers of 11 March 2002,Official Report, column 671W and 10 April 2002, ref 48035, what penalties have been levied on Healthcall for (a) failure to provide reports fit for purpose and (b) reports delivered beyond 28 days targets. [49328]
§ Mr. WilsonThe Department is unable to comment on the financial details with Healthcall as they are commercially confidential. However, the Department has worked very closely with Healthcall from the start of the scheme to ensure that services are being delivered efficiently and effectively. The proportion of MAP reports returned as "not fit for purpose" is being closely monitored and is falling. The figures in the answer of 11 March referred not just to "not fit for purpose" returns but included also substantive queries on the medical content of the reports.