§ Mr. EvansTo ask the Secretary of State for Wales what the average response time was for responding to departmental correspondence; what percentage of letters took longer than one month for a response; and what percentage took longer than three months for a response in each of the last five years. [37437]
§ Mr. Paul MurphyMy Department came into existence in July 1999.
During 2001, 26 per cent. of letters took more than one month for a response; 1 per cent. of letters took longer than three months for a response.
Figures for 2000 and for July——December 1999 were held on a different basis and cannot be analysed in the way requested.
§ Mr. BercowTo ask the Secretary of State for Wales what the target time will be in 2002–03 for(a) Ministers to reply to letters from hon. Members and (b) officials in his Department to reply to letters received directly from members of the public. [44946]
§ Mr. Paul MurphyFifteen working days in each case.