§ Mr. PollardTo ask the Secretary of State for Health what plans he has to allow patients to be given the right to have a complaint heard within the NHS complaints procedure when a hospital has treated the matter as disciplinary; and if he will make a statement. [44937]
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§ Ms BlearsA complaint can already be either investigated or recommenced under the NHS complaints procedure if it has firstly, or at some point during the complaints procedure, been referred to a NHS trust's disciplinary process. This would only happen where there were outstanding matters in the complaint that had been considered, but not resolved, by the disciplinary process. Any issues in the complaint not referred to the disciplinary process should continue to be investigated under the complaints procedure.