§ Mrs. LaingTo ask the Secretary of State for Education and Skills if Capita will participate in individual learning account successor schemes; and if she will make a statement. [48277]
§ John HealeyThere will be a replacement ILA-type scheme building on the strengths of the ILA and taking into account the findings of the current stakeholder consultation exercise which are due in early April. We will announce our plans for introducing the new scheme, including delivery arrangements, in due course.
§ Mrs. LaingTo ask the Secretary of State for Education and Skills if she will publish the quality control directives given to Capita in relation to the operation of the individual learning account scheme. [48247]
§ John HealeyCapita Business Services Ltd. are required to meet a range of service standards as part of their contract to operate the individual learning account scheme. Although the precise nature of these is a matter between the Department and Capita, performance against the standards is appraised by the Department on a monthly basis.