HC Deb 23 November 2001 vol 375 c553W
Dr. Kumar

To ask the Parliamentary Secretary, Lord Chancellor's Department how many people have accessed the Community Legal Service website since its creation; and on what issues people most frequently seek advice. [16445]

Ms Rosie Winterton

There have been over 700,000 "page impressions"—the closest proxy for number of users—of the Community Legal Service website, Just Ask!, since its launch in April 2000. Usage of the site has doubled from a weekly average "page impression" rate of 6,000 at inception to over 12,000 at present.

Issues that people have most frequently sought advice on are employment, family matters, housing, consumer affairs, and immigration.