§ Mrs. DunwoodyTo ask the Chancellor of the Exchequer if he will list the contracts that exist between SERCO and the Department, its executive agencies and associated public bodies; and if he will list those which have existed in the last three years. [151351]
§ Miss Melanie JohnsonThe information is as follows
All other queries have been dealt with on the existing helpline number and the number of telephone lines was increased to 1000. With the additional operators, many more callers were able to pose questions not covered by the extensive range of recorded messages.Information on the numbers of callers who have been asked to call back is not available.