§ Mr. ClappisonTo ask the Minister for the Cabinet Office if she will list for(a) 1992–93, (b)1993–94, (c) 1994–95, (d) 1995–96, (e) 1996–97, (f)1997–98, (g) 1998–99, (h) 1999–2000 and (i) 2000–01, (I) her
II. Individual Projects
(f)1997–98
Description Cost(£) Research focus group study 2,938 Opening up Quangos—consultation paper 5,234 Evaluation of effectiveness of Charter Mark in improving public service 22,912 Survey assessing effectiveness of Charter Mark promotion public awareness 24,000 Your right to know—consultation for White Paper 33,954 Civil servants' views and experiences on lifelong learning 54,788 Electronic government "The view from the queue" 517,000 Total 660,826 (g) 1998–99
Description Cost (£) Focus groups—consultation on Citizen's Charter programme 4,700 Research into better government 5,875 GDCA—Customer Satisfaction Survey 6,568 Usage and attitude study of direct access government 8,577 Government websites and the delivery of public services. 18,271 People's Panel—attitudinal opinion survey into public services 237,915 Total 281,906 (h) 1999–2000
Description Cost (£) People's Panel: Analysis of the views and attitudes of people towards public services 4,500 National Strategy for Neighbourhood Renewal Consultation and Analysis 4,569 Expanded qualitative research into Charter Mark holders 9,000 Research on Neighbourhood Renewal Management for Policy Action Team 4 11,370 Literature review of evidence on the performance of mainstream education services in deprived and non-deprived areas 16,925 GDCA—Customer Satisfaction Survey 17,037 Young people and Gender: A review of research 20,000 National Strategy for Neighbourhood Renewal Consultation with hard to reach groups 21,100 Neighbourhood Statistics Quality Assurance 21,150 Staff attitude survey 25,000 PCSPS 2000 attitude survey 28,000 Total 190,401 (i) 2000–01
448W
Description Cost (£) Contacting departments/agencies directly re: uptake of qualifications within certain key occupational areas 3,583 Women in ITEC employment 10,000 Establishment of the Neighbourhood Renewal Unit 13,105 Parents' perceptions of and attitudes towards government work-life balance initiatives 15,000 To seek views of public on privacy and data sharing 16,500 To seek views of the public on e-government 18,500 Literature and data review of evidence on the performance of mainstream health services in deprived and non-deprived areas 19,600 Department's total spending on quantitative and qualitative surveys of policy issues by focus groups, opinion polling, task forces or other means and (II) the cost of each individual project. [146581]
§ 1. Marjorie MowlamDetails of my Department's expenditure on quantitative and qualitative surveys of policy issues since 1997 is listed in the table. Information prior to 1997–98 are not available because the Department's previous accounting systems did not enable expenditure on these services to be identified separately.
Total Expenditure
(f) 1997–98: £660,826
(g) 1998–99: £281, 906
(h) 1999–2000: £190,401
(i) 2000–02: £871,177
449W
Description Cost (£) Qualitative work on communications issues 23,000 Review of the Policy Action Team Approach to Policy Development 24,990 National Strategy for Neighbourhood Renewal Consultation and Analysis 26,032 Women's individual incomes research 32,145 Research to identify how poor areas changed in the 1990s 33,520 Staff attitude survey 39,285 Crisis management and how the public viewed a crisis 48,410 National Strategy for Neighbourhood Renewal Consultation with hard to reach groups 52,300 People's Panel: Satisfaction with public services and what people expect from them; perceptions about how public services deal with complaints 64,400 People's Panel: Research into what people from ethnic minority communities think of the services they receive and how their opinions differ across and between different ethnic minority groups 68,100 People's Panel: To establish which out-of-hours services people want access to; what sort of business will they want to be able to contact; and how 68,600 Equality in performance review 71,381 Equality in performance review 222,726 Total 871,177 Note:
All figures include recoverable VAT.