HC Deb 11 May 2001 vol 368 cc447-9W
Mr. Clappison

To ask the Minister for the Cabinet Office if she will list for(a) 1992–93, (b)1993–94, (c) 1994–95, (d) 1995–96, (e) 1996–97, (f)1997–98, (g) 1998–99, (h) 1999–2000 and (i) 2000–01, (I) her

II. Individual Projects

(f)1997–98

Description Cost(£)
Research focus group study 2,938
Opening up Quangos—consultation paper 5,234
Evaluation of effectiveness of Charter Mark in improving public service 22,912
Survey assessing effectiveness of Charter Mark promotion public awareness 24,000
Your right to know—consultation for White Paper 33,954
Civil servants' views and experiences on lifelong learning 54,788
Electronic government "The view from the queue" 517,000
Total 660,826

(g) 1998–99

Description Cost (£)
Focus groups—consultation on Citizen's Charter programme 4,700
Research into better government 5,875
GDCA—Customer Satisfaction Survey 6,568
Usage and attitude study of direct access government 8,577
Government websites and the delivery of public services. 18,271
People's Panel—attitudinal opinion survey into public services 237,915
Total 281,906

(h) 1999–2000

Description Cost (£)
People's Panel: Analysis of the views and attitudes of people towards public services 4,500
National Strategy for Neighbourhood Renewal Consultation and Analysis 4,569
Expanded qualitative research into Charter Mark holders 9,000
Research on Neighbourhood Renewal Management for Policy Action Team 4 11,370
Literature review of evidence on the performance of mainstream education services in deprived and non-deprived areas 16,925
GDCA—Customer Satisfaction Survey 17,037
Young people and Gender: A review of research 20,000
National Strategy for Neighbourhood Renewal Consultation with hard to reach groups 21,100
Neighbourhood Statistics Quality Assurance 21,150
Staff attitude survey 25,000
PCSPS 2000 attitude survey 28,000
Total 190,401

(i) 2000–01

Description Cost (£)
Contacting departments/agencies directly re: uptake of qualifications within certain key occupational areas 3,583
Women in ITEC employment 10,000
Establishment of the Neighbourhood Renewal Unit 13,105
Parents' perceptions of and attitudes towards government work-life balance initiatives 15,000
To seek views of public on privacy and data sharing 16,500
To seek views of the public on e-government 18,500
Literature and data review of evidence on the performance of mainstream health services in deprived and non-deprived areas 19,600

Department's total spending on quantitative and qualitative surveys of policy issues by focus groups, opinion polling, task forces or other means and (II) the cost of each individual project. [146581]

1. Marjorie Mowlam

Details of my Department's expenditure on quantitative and qualitative surveys of policy issues since 1997 is listed in the table. Information prior to 1997–98 are not available because the Department's previous accounting systems did not enable expenditure on these services to be identified separately.

Total Expenditure

(f) 1997–98: £660,826

(g) 1998–99: £281, 906

(h) 1999–2000: £190,401

(i) 2000–02: £871,177

Description Cost (£)
Qualitative work on communications issues 23,000
Review of the Policy Action Team Approach to Policy Development 24,990
National Strategy for Neighbourhood Renewal Consultation and Analysis 26,032
Women's individual incomes research 32,145
Research to identify how poor areas changed in the 1990s 33,520
Staff attitude survey 39,285
Crisis management and how the public viewed a crisis 48,410
National Strategy for Neighbourhood Renewal Consultation with hard to reach groups 52,300
People's Panel: Satisfaction with public services and what people expect from them; perceptions about how public services deal with complaints 64,400
People's Panel: Research into what people from ethnic minority communities think of the services they receive and how their opinions differ across and between different ethnic minority groups 68,100
People's Panel: To establish which out-of-hours services people want access to; what sort of business will they want to be able to contact; and how 68,600
Equality in performance review 71,381
Equality in performance review 222,726
Total 871,177

Note:

All figures include recoverable VAT.