§ Mr. LevittTo ask the Minister of Agriculture, Fisheries and Food what telephone helplines to assist the public are administered by his Department and its agencies. [159510]
§ Ms QuinThe Department provides the following helplines:
MAFF Helpline—A general helpline providing information and assistance across the range of MAFF's activities. The MAFF helpline number is 08459 33 55 77, and the service is available from 09.00 to 17.00 hours, Monday to Friday.
British Cattle Movement Service (BCMS) Helpline—This provides information and advice on the administration of the Cattle Tracing System. The BCMS helpline number is 0845 050 1234, and the service is available from Monday to Friday 08.00 to 17.30 hours, and on Saturday from 09.00 to 13.00 hours.
Pet Travel Scheme (PETS) Helpline—This handles inquiries on the operation of PETS. The PETS helpline number is 0870 241 1710, and the service is available from Monday to Friday 08.30 to 17.00 hours.
739WMAFF have set up a helpline for callers wanting general advice on the recent outbreak of foot and mouth disease. The helpline number is 0845 050 4141, and the service is currently available 24 hours a day seven days a week.