HC Deb 27 March 2001 vol 365 c592W
Mr. Lidington

To ask the Secretary of State for the Home Department what action his Department has taken on the recommendations of the Hammond report (HC 287). [155815]

Mr. Straw

Chapter 9 of Sir Anthony Hammond's report recommends hat Departments review their Private Office working practices on the monitoring and recording of telephone calls and general record keeping. My Department has put in hand such a review in order to ensure that consistent arrangements are in place across Private Office.

In paragraph 5.191 of the report, Sir Anthony Hammond notes that, a number of measures have been put in place since 1998–99 to improve the working practices of the nationality group of the Integrated Casework Directorate. Caseworkers have been reminded of the need fully to document action and decisions in all cases.