HC Deb 21 March 2001 vol 365 c257W
Mr. Dawson

To ask the Parliamentary Secretary, Lord Chancellor's Department if she will set out, with statistical information relating as directly as possible to the Lancaster and Wyre constituency, the effect on Lancaster and Wyre of her Department's policies and actions since 2 May 1997. [154680]

Jane Kennedy

The Lord Chancellor's Department is responsible for the administration of the courts and for legal services. We have taken steps to improve the management and effectiveness of the services we provide and to meet customer needs, including working closely with other agencies to provide a fair, swift and effective

Performance indicator Target 2001—02 (%)
KPI 1 The quality of service provided to court users 88
KPI 2 The percentage of administrative work in the civil courts processed within target time 94
KPI 3 The percentage of Crown court defendants/appellants whose cases begin within target time 78
KPI 4 Percentage of asylum appeals completed (through both tiers of IAA) within 4 months 65
KPI 5 Percentage of value recovered of enforceable (correctly directed) warrants 72