HL Deb 24 July 2001 vol 626 cc238-40WA
Lord Elton

asked the Chairman of Committees:

On how many occasions in the 12 months to 30 June it was impossible for users of the Parliamentary Data and Video Network to establish remote access to the system. [HL565]

The Chairman of Committees

The Parliamentary Communications Directorate (PCD) is responsible for the Parliamentary Data and Video Network (PDVN). PCD usually only record the details of network failures during normal working hours. In the year prior to 30 June 2001, the PDVN was recorded as being generally unavailable as a result of unplanned interruptions four times during normal working hours. One unplanned interruption was noted during a weekend.

There were also five planned interruptions at weekends.

PCD does not record problems experienced by individual users in accessing the network as an overall service interruption provided that the network is still accessible to other users.

Lord Elton

asked the Chairman of Committees:

During the 12 months to 30 June what was the total number of hours during which it was impossible for users of the Parliamentary Data and Video Network to establish remote access to the system. [HL566]

The Chairman of Committees

The unplanned interruptions for the year to 30 June 2001 resulted in a loss of eight hours during working days and 17 hours over one weekend. PCD does not record the hours of unavailability due to planned interruptions at weekends.

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