HC Deb 18 July 2001 vol 372 c273W
Mr. Borrow

To ask the Secretary of State for the Home Department if he will make a statement on changes in the membership of the Immigration and Nationality Directorate's Independent Complaints Audit Committee. [5488]

Angela Eagle

Ms Ros Gardner has been appointed as the new chair of the Complaints Audit Committee to replace Arden Bhattacharya, whose three year term of tenure ended in March. Ms Gardner has been a member of the Committee since January 2000. She presently runs a consultancy in customer care and complaint handling. She was formerly Manager of the Customer Services Department of Marks and Spencer, and was a member of the Cabinet Office's Citizens Charter Complaints Task Force.

Mr. Paul Manning has been appointed as a new member of the Committee. Mr. Manning has over 30 years' experience in senior operational and management positions in the police. He recently retired from being an Assistant Commissioner in the Metropolitan Police Service.