§ Annette BrookeTo ask the Secretary of State for Health if he will publish the report on the NHS complaints procedure produced by York Health Economics Consortium; for what reasons it is a confidential report; and what the expected time scale and action plan is for implementing changes to the complaints procedure. [1985]
§ Ms BlearsWe will be publishing the report of the evaluation of the National Health Service complaints procedure in the near future. The report is not confidential. We intend to consult widely on the options for change, following publication of the evaluation report, with a view to implementing a reformed procedure before April 2003.