§ Mr. JackTo ask the Prime Minister if he will define the phrase "world class" in the context of his recent speech relating to public services. [1649]
§ The Prime MinisterOur agenda on public service reform is clear. We want to improve our public services through a combination of investment and reform. First, we will set high minimum standards in every public service. Secondly, we will build public services around the consumer. And thirdly, we will put the front-line of public service provision first.