§ Norman LambTo ask the Secretary of State for Work and Pensions how many complaints about the work of the Child Support Agency have been made to the agency by hon. Members on behalf of constituents, in each of the past five years. [18175]
§ Malcolm WicksThe administration of the Child Support Agency is a matter for the Chief Executive, Mr. Doug Smith. He will write to the hon. Member.
Letter from Doug Smith to Mr. Norman Lamb, dated 12 December 2001:
The Secretary of State for Work and Pensions in replying to your recent Parliamentary Question about the Child Support Agency, promised a substantive reply from me.You asked how many complaints about the work of the Child Support Agency have been made in each of the last five years by honourable Members on behalf of their constituents.Unfortunately we have only counted this since July 2000. Since that date until 30th September 2001 we received 6,640 complaints from Members of Parliament on behalf of their constituents.I hope this is helpful.