§ Mr. BurnsTo ask the Secretary of State for Work and Pensions how many and what proportion of letters received by his Department between 20 June and 20 July were replied to(a) in under 15, (b) in under 20, (c) in under 30, (d) in under 40 and (e) in over 40 working days. [18594]
§ Maria Eagle[holding answer 3 December 2001]Information on the volume of correspondence received by Departments, and their performance in handling them, is published annually by the Cabinet Office. The most recent report, covering 2000, was announced by the then Minister for the Cabinet Office on 6 April 2001,Official Report, column 325W.
Information on letters received between 20 June and 20 July 2001 is not available in the format required. However, Ministers sent a total of 516 replies in this period. 483 (93 per cent.) were sent within 20 days, 18 (4 per cent.) between 21 and 40 days, and 15 (3 per cent.) in over 40 days.
§ Mr. BurnsTo ask the Secretary of State for Work and Pensions how many letters his Department received from right hon. and hon. Members between 20 June and 20 July. [18572]
§ Maria Eagle[holding answer 3 December 2001]Information on the volume of correspondence from Members of Parliament received by Departments, and their performance in handling them, is published annually by the Cabinet Office. The most recent report, covering 2000, was announced by the then Minister for the Cabinet Office on 6 April 2001,Official Report, column 325W.
Between 20 June and 20 July 2001, this Department received 1,176 letters for ministerial reply, most of which were from right hon. and hon. Members.