§ Mr. Ian TaylorTo ask the Secretary of State for the Home Department if he will improve the quality of service of the hon. Members' hotline for immigration matters. [18272]
§ Angela EagleThe hotline was set up to deal with representations in general non-asylum cases which involve urgent or compelling compassionate circumstances. It currently deals with about 500 calls a week.
The number of operators has recently been increased to 10 to offer a rapid response to hon. Members.