§ Mr. GodsiffTo ask the Secretary of State for the Home Department when the Immigration and Nationality Directorate will reply to letters sent by the hon. Member for Birmingham, Sparkbrook and Small Heath on 20 July 2000 and 1 September 2000 concerning the case of Abdul Hammed Butt. [139027]
§ Mrs. RocheThe Immigration and Nationality Directorate replied to my hon. Friend on 17 November. I am sorry that a reply was not sent sooner.
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§ Mr. SarwarTo ask the Secretary of State for the Home Department if he will explain the delays by his Department in dealing with correspondence from Plancey & Company, immigration consultants in Glasgow. [138997]
§ Mrs. RocheWe are not aware of any particular delays in dealing with correspondence from Plancey & Co. Inquiries from this organisation are not treated differently to those from other organisations representing immigration applicants. General inquiries should be directed to the Immigration and Nationality Enquiry Bureau. Correspondence about individual cases will be linked to the file and every effort is made to respond speedily to inquiries, depending on the nature and complexity of the case. Resources have been committed to speeding up consideration of all types of application and to reducing backlogs, which has reduced the number of inquiries about outstanding applications.