§ Mr. CoakerTo ask the Secretary of State for Social Security what assessment he has made of the effectiveness of the ONE pilots. [135526]
§ Angela EagleThe ONE service is designed to change the culture of the benefits system by providing an integrated, work-focused service for all people of working age. Pilots commenced in twelve areas of the country in 1999 and are due to run until April 2002.
The ONE pilots are the subject of rigorous evaluation to determine the effectiveness of the new service compared to the present one. They will be evaluated using a range of standard evaluation techniques, and data will be compared from the different model pilots to assess their relative effects.
When robust and reliable research findings are available, they will be published. We expect to be in a position to publish the first findings from the preliminary phase of the pilots by the end of the year.