§ Mr. Edward DaveyTo ask the Secretary of State for Health how many complaints have been made about NHS services from residents of the Borough of Kingston upon Thames in each year from 1992 to 2000. [135779]
§ Ms StuartInformation on complaints about the National Health Service is not collated in the format requested. Data are compiled by the health authority or NHS trust rather than by complainant's district of residence. Information on written complaints in England is published in, "Handling Complaints: Monitoring the NHS Complaints Procedures", copies of which are 599W available in the Library. The latest figures are for 1998–99. The data held prior to 1996–97 are not directly comparable.