§ Mr. Don FosterTo ask the Secretary of State for Social Security if he will place copies of the results of all market and opinion research carried out by his Department, agencies and non-departmental public bodies since May 1997, in the Library. [123814]
§ Mr. RookerResearch commissioned under the Department's Research Programme has included public opinion research to inform the development and evaluation of policy. All such research is published on completion and available in the Library. In addition, the War Pensions Agency carries out a Customer Service Survey annually, the results of which are published.
The Communications Directorate of the Department commissions research to develop and evaluate publicity campaigns or to inform other presentational issues. All reports are either placed in the Library or are available on request. If a report is not available, this may be because the full research has not yet been completed (i. e. reports not yet finalised by contractors, or the fieldwork is still in progress) or findings are still being employed to inform communications activity.