Logistic Information Systems Agency

HC Deb 23 May 2000 vol 350 cc461-2W

Mr. Edwards

To ask the Secretary of State for Defence what performance targets have been set for the Logistic Information Systems Agency for 2000–01. [123715]

Mr. Spellar

The Chief Executive of the Logistic Information Systems Agency has been set the following Key Targets for 2000–01.

Key Target 1 To deliver all Customer-agreed outputs to budget.Key Target 2 To maintain or improve the cost ratio of Information Systems Delivery staff to Administrative staff of 1:0.58.Key Target 3 To improve delivery performance to customer requirements such that: The average time for Requests For Change assessment is reduced by 4 per cent. to five days. The average period required for Requests For Change Authorisation is reduced by 5 per cent. to 64 days.Key Target 4 To be graded as three or better for overall delivery, on a scale of one (exceptional) to five (ineffective), based on 100 per cent. of customer reports.