HL Deb 11 May 2000 vol 612 c225WA
Lord Mackenzie of Framwellgate

asked Her Majesty's Government:

What are the key performance targets for the Court Service Executive Agency for 2000–01. [HL2400]

The Lord Chancellor (Lord Irvine of Lairg)

The following table sets out the key performance targets that I have set for the Court Service for 2000–01.

Performance Indicator Target 2000–01
KPI 1 The quality of service provided to court users 85%
KPI 2 The percentage of administrative work in the civil courts processed within target time 94%
KPI 3 The percentage of Crown Court cases that commence within target 78%
KPI 4 Average waiting time for asylum appeals from receipt at the Immigration Appellate Authority to promulgation of the Adjudicator's decision 16 weeks
KPI 5 The percentage of the cost of the civil courts recovered through fees 94%