HC Deb 10 May 2000 vol 349 c414W
Mr. Alexander

To ask the Secretary of State for Social Security what reviews have been carried out to assess the success of the single work-focused gateway. [121100]

Angela Eagle

There will be a thorough evaluation of the ONE service, which will use a range of standard evaluation techniques; quantitative and qualitative research, operational research and cost-benefit analysis. The success of the pilots will be evaluated by comparing the outcomes for participants in the pilot areas with those for similar people from other, comparable areas. The evaluation will also include assessments about the effectiveness of ONE compared to the present system and it will compare data from the different model pilots to assess their relative effects.