§ Mr. SheermanTo ask the Secretary of State for the Environment, Transport and the Regions what the arrangements are for assisting(a) disabled and (b) elderly passengers when London Underground escalators are taken out of service. [113078]
§ Mr. HillThese are operational matters for the London Underground who have informed me that regular announcements are being made at the affected stations and there is a comprehensive poster campaign to keep customers informed. London Transport's Unit for Disabled Passengers provides a comprehensive advice and information service for disabled people and is providing guidance on other routes to specified destinations. In addition Customer Care Assistants are trained to help people who need orientation or special assistance.