HC Deb 13 March 2000 vol 346 c76W
20. Mr. Syms

To ask the Secretary of State for the Home Department how much compensation has been paid to holiday makers who were unable to obtain passports during the summer of 1999; and if he will make a statement. [112592]

Mrs. Roche

In 1999, the Passport Agency paid around £124,000 in compensation to customers who missed holidays as a result of delays last summer in issuing their passports.