HC Deb 08 March 2000 vol 345 c689W
20. Dr. Cable

To ask the Minister for the Cabinet Office if she will make a statement on the state of preparedness of the United Kingdom for online Government. [112276]

Mr. Ian McCartney

I refer the hon. Gentleman to my reply to him on 20 January 2000,Official Report, column 544W.

Target Subject Status
Key Target 1 Establish cost of disposals (including internal costs and consultancy fees, but not Works in Aid) as a percentage of disposal receipts and set targets for improvement Achieved
Key Target 2 Achieve gross disposal receipts of £150m Achieved
Key Target 3 Complete transfer of title to new owner of 90% of disposals within 3 years of property being passed to DEO for disposal. Not Achieved
Key Target 4 Complete initial assessment against Business Excellence Model. Achieved
Key Target 5 Complete Internal Investors in People (IIP) and external customer survey and submit reports to the Owner's Advisory Board, together with proposed targets for improvement:
a. Internal IIP process Achieved
b. External customer survey Achieved
Key Target 6 Appointments for external Project Managers for capital works projects:
a. 99% achievement within 1 month for appointments made through Term Commissions or Partnering arrangements. Achieved
b. 90% achievement within 5 months for all appointments. Achieved
It was not possible to achieve KT3 due to the legacy of sites in the disposal programme. The actual figure achieved for sites sold during 1998/1999, was 77 per cent. The 1998/1999 Annual Report & Accounts for Defence Estates was published on 2 November 1999, and a copy placed in the library of the House of Commons on 2 November 1999. The Agency's Key Targets for 1998/1999 reflected an organisation in transition. This was a period during which the Agency necessarily committed itself to essential internal restructuring to accommodate the recommendations of the Strategic Defence Review (SDR). It was also necessary for the Agency to improve its focus on the needs of its customers and other stakeholders. The 1999/2000 Key Targets reflected this. Specifically, they addressed the need to establish a corporate management strategy for the estate, the development of a new construction procurement model and to improve the process for the disposal of surplus buildings and land.

The published Key Targets for 1999/2000 are:

Key Target 1: To demonstrate an improvement of 10% (over the figure for 1998/1999) in the level of customer satisfaction with the services provided by the Agency as measured by the 1999/2000 customer survey.

Key Target 2: To achieve net disposal receipts of £235M.

Key Target 3: To let three pilot Prime Contracts by 31 March 2000.

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