§ 40. Dr. NaysmithTo ask the Parliamentary Secretary, Lord Chancellor's Department if he will make a statement on the failure of the Public Trust Office Executive Agency to meet two of its key performance indicators for the 1999–2000 financial year. [126376]
§ Jane KennedyThe Public Trust Office failed its Unit Cost and Charter Standard key performance indicators for 1999–2000 (these results are still subject to National Audit Office approval). The Unit Cost target for the 1999–2000 financial year was to generate an efficiency saving of 3 per cent. This target was failed because the Public Trust Office's cost base was increased during the year to take account of a revaluation of its building. This unexpectedly added £500,000 to annual costs. Although the Public Trust Office missed its target of achieving 98 per cent. of Charter Standards, actual performance was 96.6 per cent., a creditable result against a very demanding target.