§ Mr. LansleyTo ask the Minister for the Cabinet Office (1) how much her Department spent on opinion research in the financial year 1999–2000; [123073]
(2) if she will list the opinion research projects undertaken on behalf of her Department in the financial year 1999–2000, broken down by (a) focus group research, (b) quantitative surveys and (c) other market research surveys, listing in each case when and in what form the results were published. [123074]
§ Marjorie MowlamDuring the 1999–2000 financial year, my Department let contracts for opinion research with a total value of £316,000 (excluding VAT). The table gives the subject and publication details of each piece of research.
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Subject Type of research Publication date Publication details Staff survey for the Cabinet Office Other market research surveys 1 July 1999 Published in booklet form and electronically within Cabinet Office Available on request to those outside the Department People's Panel: Public expectations for Service Standards Quantitative surveys 15 July 1999 Summary of results widely published in newsletter Publication announced by inspired PQ and press release Copies of summary and report placed in House Libraries and published on the Cabinet Office website (www.cabinet.office.gov.uk) Government Car Service customer satisfaction survey Quantitative surveys 26 July 1999 Government Car and Despatch Agency Annual Report and Accounts 1999–2000 People's Panel: to help prepare a new directory bringing together information for main government help-lines Focus group research October 1999 Report published on Cabinet Office website and announced by press release Attitudes to public services in deprived and non-deprived areas Quantitative surveys Not published The results are informing the development of a final national strategy for neighbourhood renewal People's Panel Analysis of the views of older people from the first three waves of Panel research Other market research surveys January 2000 Summary of results widely published in newsletter Publication announced by press release. Copies of summary and report placed in House Libraries and published on the Cabinet Office website Central IT Unit Portal Demonstrator Focus group research April 2000 CITU website (www.citu.gov.uk) People's Panel: To test demand for extended delivery of public services 24 hours a day seven days a week Focus group research, Quantitative surveys 3 April 2000 Summary of results widely published in newsletter. Publication announced in PQ answer and press release Copies of summary and report placed in House Libraries and published on the Cabinet Office website People's Panel: Public awareness of Charter Mark Award Scheme Quantitative surveys 3 April 2000 Summary of results widely published in newsletter. Publication announced by inspired PQ and press release. Copies of summary and report placed in House Libraries and published on the Cabinet Office website Pursuit and seizure of criminal assets Quantitative surveys To be published The results will be incorporated in to the Performance and Innovation Unit report which is due to be published shortly People's Panel Recruitment of ethnic minority booster Quantitative surveys To be published Modernising Government research Quantitative surveys, Other market research surveys Not for publication Charter Mark interviews Other market research surveys Survey not yet completed An evaluation of EFQM Excellence Model in UK public sector Quantitative surveys Survey not yet completed Strategic options for the electronic delivery of government services Other market research surveys Survey not yet completed That Completed survey will be incorporated into the final report that is fully expected to be published to the public Government Car and Despatch Agency-wide customer satisfaction survey Quantitative surveys Survey not yet completed