HC Deb 13 July 2000 vol 353 c643W
Mr. Ben Chapman

To ask the Secretary of State for Northern Ireland (1) how many departmental telephone lines used by the general public are responded to by interactive voice response systems; [127401]

(2) how many agencies of his Department use interactive voice response systems when dealing with telephone inquiries from the general public. [127400]

Mr. Mandelson

None.