HC Deb 12 July 2000 vol 353 cc586-7W
Mr. Ben Chapman

To ask the Minister of Agriculture, Fisheries and Food (1) how many agencies of his Department use touch tone telephone steering systems when dealing with telephone inquiries from the general public; [129634]

(2) how many of his Department's telephone lines used by the general public are responded to by touch tone telephone steering systems. [129616]

Mr. Morley

There is one MAFF Agency (Central Science Laboratory) with a touch tone telephone system installed.

MAFF has touch tone telephone systems installed at three sites.